Microsoft Exchange - Message Trace

IniobongNkanga-8038 681 Reputation points
2024-10-21T14:45:31.0166667+00:00

Hello

Please i need your help on this.

I stared 17/10-2024 at 3:15 PM.

But the jobs haven't started, the status still tells me that the job is "In Progress".

I cant find a way to remove or restart this batch/jobs, and have a deadline for deliver this logs!

My problem is that i can´t, in Admin Exchange Online (ECP), under "Mail Low - Message trace" do something about the 3 started reports.

Since Friday 17_th_ October at 3:15 PM, the status is unchanged, still "In progress".

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Microsoft Exchange Online
Outlook
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Microsoft messaging and collaboration software.
548 questions
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Accepted answer
  1. Xintao Qiao-MSFT 3,460 Reputation points Microsoft Vendor
    2024-10-22T02:06:24.57+00:00

    Hi, @IniobongNkanga-8038

    I've noticed that you're working on multiple message tracking reports at the same time, which can cause long delays.

    When the report is ready, you will be notified of the reserved recipients.

    You can consider temporing your query or simplifying your search criteria.

    In addition, you can use the command to terminate the query.

    Stop-HistoricalSearch -Identity <SearchIdentity>
    

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    More information can be found Message trace in the new EAC in Exchange Online | Microsoft Learn

    Stop-HistoricalSearch (ExchangePowerShell) | Microsoft Learn


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".


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