Dear @Anonymous
Dear there is dedicated forum and support team for the exams and credentials.
Please, have a look in here:
https://zcusa.951200.xyz/en-us/credentials/support/help
If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.
Regards,
Ioannis