Azure Automation Account: Total Job Metric Not Receiving Data for Hybrid Worker Group Jobs

Hi Devipriya Anbazhagan
The 'Total Jobs' metric tracks the total number of jobs executed in an Azure Automation account, including those run on Azure and hybrid worker groups.
Here, two suggestions for the troubleshooting this issue:

First was, please try with below steps:

1. Hybrid Worker Group Configuration: Make sure the hybrid worker group is correctly set up and registered with your Azure Automation account. You can verify this in the Azure portal or using PowerShell.
2. Hybrid Worker Status: Check the status of the hybrid worker group to ensure it is running and connected to the Azure Automation account. Any disconnection may prevent job data from being reported.
3. Job Logs Review: Review the job logs for any jobs executed on the hybrid worker. The logs can show if jobs were completed successfully or if errors prevented them from being recorded.
4. Agent Communication: The hybrid worker uses the Log Analytics agent to communicate with Azure Automation. Make sure the agent is installed, working, and configured correctly on the hybrid worker machines. A malfunctioning agent may not report job data.
5. Network Connectivity: Check for network issues that might disrupt communication between the hybrid worker and Azure Automation services, which could affect job reporting.
6. Job Execution Limits: Be aware that if a hybrid worker exceeds its job limit (usually four jobs per polling interval), some jobs may be suspended and not executed, impacting the metric.
7. Metric Collection Settings: Verify that your Azure Automation account settings are correctly configured to collect and display the 'Total Jobs' metric. Incorrect settings may prevent data from being captured.

Second way, please try with below steps:

1.The 'Total Jobs' metric in Azure Automation may not show data for jobs running on a hybrid worker group because of how metrics are collected and reported. Hybrid workers operate differently from standard Azure jobs, and certain configurations or limitations may affect the reporting of metrics like 'Total Jobs'.

2.The context provided doesn’t clarify if the 'Total Jobs' metric is populated for hybrid worker jobs. It’s important to ensure the hybrid worker is properly configured and healthy. Issues with the worker’s connectivity or configuration could impact metric reporting.

3.If you think there is a configuration issue, check the setup of the hybrid worker and confirm it is correctly connected to the Azure Automation account to resolve the problem.

For reference :https://zcusa.951200.xyz/en-us/azure/automation/troubleshoot/hybrid-runbook-worker#general,https://zcusa.951200.xyz/en-us/azure/automation/automation-hybrid-runbook-worker#how-does-it-work

Please let us know if anything required.