Azure AI - Language - Custom Question Answering

Nitya V 45

We have created a Azure AI service and language - custom question answering and custom entity in south central us resource group. We are trying to deploy through ARM template to another south central us resource group and importing the project. However we encounter the error when importing the project
"No Endpoint keys found. If this is a new service, please wait a minimum of 10 minutes for the runtime to be ready."
We see values for key in the resource group and tried regenerating as well but we still encounter the error.Please guide us how we can deploy out Azure AI Services and Projects to another resource group/subscription through ARM

santoshkc 11,535 Reputation points Microsoft Vendor

2024-11-22T11:01:16.89+00:00

Hi @Nitya V,

Thank you for reaching out to Microsoft Q&A forum!

To resolve the error "No Endpoint keys found" when importing your Azure AI services, ensure that the service in the new resource group is fully provisioned. It may take up to 10 minutes for the new resource to be ready, during which the keys might not be available.

When deploying through an ARM template, ensure the template includes the necessary resources, such as Custom Question Answering and Custom Entities, and properly references the correct endpoint keys. If the issue persists, try regenerating the keys and ensure they are correctly applied in the ARM template. It may also be helpful to manually verify the keys via the Get Prediction URL in the portal or Language Studio. Finally, after the deployment is complete, wait a few more minutes for the runtime to become fully operational and the keys to be accessible. If the error continues, consider reaching out to Azure support for further assistance.

Also, please check: How-to export-import-refresh and Create an Azure AI services resource by using an ARM template.

I hope you understand! Thank you.
santoshkc 11,535 Reputation points Microsoft Vendor

2024-11-25T05:29:13.0066667+00:00

Hi @Nitya V,

Following up to see if the given response was helpful. Thank you.
santoshkc 11,535 Reputation points Microsoft Vendor

2024-11-26T08:26:37.9233333+00:00

Hi @Nitya V,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Thank you.
Nitya V 45 Reputation points

2024-11-26T10:02:32.0366667+00:00

No Endpoint keys found is the error when we import a langrage studio project to the resource created through ARM.We looked through and we are able to see the endpoints at the resource level
santoshkc 11,535 Reputation points Microsoft Vendor

2024-11-26T14:47:20.5566667+00:00

Hi @Nitya V,

Glad you can see the endpoints! The "No Endpoint keys found" error may occur if the resource isn't fully initialized. Wait 10–15 minutes, test the endpoint via API, and ensure your ARM template includes all dependencies. If the issue persists, regenerate keys, retry the import, and contact Azure support if needed.
Nitya V 45 Reputation points

2024-11-27T05:07:47.8233333+00:00

Regenerate keys and retry the import is already done.Still we are experiencing the issue with no information
santoshkc 11,535 Reputation points Microsoft Vendor

2024-11-27T10:31:07.3566667+00:00
Hi @Nitya V,

Apologies for the inconvenience caused to you. I recommend reporting this issue to the Azure Services support team. They will be able to investigate the issue further and provide a more targeted solution. You can report the issue by following these steps:

Go to the Azure portal and navigate to your Services resource.

Click on the "Support + troubleshooting" tab.

Fill out the required information, including a detailed description of the issue and any steps you have taken to troubleshoot it.

Submit the support request.

The Azure support team will review your request and provide assistance as soon as possible.

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