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Virtual machine agent status is not ready- Not able to take RDP in Azure VM

Emran Hossain 195 Reputation points
2024-12-19T13:51:37.0266667+00:00

HI , My client has on-prem server and he converted vhdx to VHD disk and put it in azure Blob. and I have created managed disk and created VM from managed disk .

But problem is that i got an error " Virtual machine agent status is not ready" and i will not be able to take log in via rdp .

But when i use vhd in my local HYper-v , it is working .

when i see the boot disgnostis " VM showing OK"

my question is that : what i have to do ? I did restart many time may be problem will be solved but it is not solved .

I need a help here please as soon as possible.

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Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Mahesh Goud Juvvadi 1,665 Reputation points Microsoft Vendor
    2024-12-19T20:43:45.2633333+00:00

    Hi Emran Hossain,

    Thank you for reaching out to the Microsoft Q&A platform.

    Here are some steps you can take to troubleshoot and resolve this issue:

    If the Agent was not installed on the VHD before uploading, you will need to download the VM Agent.
    Please confirm if the agent is installed if yes, you can try uninstalling and reinstalling the VM agent.

    https://zcusa.951200.xyz/en-us/troubleshoot/azure/virtual-machines/windows/windows-azure-guest-agent

    Install it on the VM while it is running and Restart the VM after installation.

    Check that the VM size is enough space for workloads and faster accessible.

    Check the NSG associated with the VM, and inbound rules allow RDP (TCP port 3389).

    Please refer to this troubleshooting document for Troubleshoot Remote Desktop connections to an Azure virtual machine

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Thank you.

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