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Issue with Product Code Exchange for Microsoft 365 Business

Janiek Bartelds 0 Reputation points
2025-01-13T13:38:38.26+00:00

There is a problem with exchanging the product code for Microsoft 365 Business. The system keeps indicating that more information is needed to identify the account ID, but the provided link does not work. Multiple email addresses and telephone numbers have been attempted, yet the issue persists with the same message requesting additional information. Assistance in resolving this issue is needed.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. Xenia-MSFT 3,600 Reputation points Microsoft Vendor
    2025-01-14T01:46:36.41+00:00

    @Janiek Bartelds Thanks for posting in our Q&A.

    This community use tags to categorize threads. Based on my research, this problem seems has little to do with windows 365 and maybe Microsoft 365 related. It is suggested to contact Microsoft 365 for business support to get more help.

    https://zcusa.951200.xyz/en-us/microsoft-365/admin/support-contact-info?view=o365-worldwide

    Thanks for your understanding.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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