Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
961 questions
1 answer
Azure comms, multiple numbers....
I've built an application with integrated telephony that has users in Ireland, so we have an Irish call number in our communications service. So far, so good. The telephony works fine. However, the app is being extended to have users in Chicago too, so…
asked 2025-01-14T12:57:49.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Dylan Olney
0
Reputation points
answered 2025-01-14T23:55:26.54+00:00
Grmacjon-MSFT
18,806
Reputation points
0 answers
How to make Azure Communication Service Communicate with an azure service that is in private network?
Hello, I would like to know if there is a possibility to configure private endpoint with Azure Communication Service? Or is there any other way for Azure Communication Service to contact (via webhook) a server that is in an azure private network? If it…
asked 2025-01-10T10:21:09.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 49%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mateo, Romain
0
Reputation points
edited a comment 2025-01-14T13:47:17.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shree Hima Bindu Maganti
1,785
Reputation points Microsoft Vendor
1 answer
How to set up a PTR Record for an already bound Email Communication Domain
Firstly, I searched for some entries regarding my problem but there are only solutions using the Azure DNS Service which does not work here - I already tested this. An already configured and used Email Communication service is using a Domain (in…
asked 2025-01-13T13:09:40.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 45%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFZ%3C/text%3E%3C/svg%3E)
Florian Zumpe
0
Reputation points
answered 2025-01-14T11:29:35.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sina Salam
15,086
Reputation points
0 answers
No ringing in headset or interminittently getting ringing when dialing numbers
Hi Support, We have been asked to find out why the phone ringing when making a call via the PTSN API is used to make a call is silent, they are using chrome browser, normally is works (rings like when making a call on a regular phone) but it seems to…
asked 2024-08-12T12:01:30.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Paul Thomson
0
Reputation points
commented 2025-01-14T11:23:54.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
James Fisk
0
Reputation points
0 answers
Enabled dynamic alphanumeric sender ID (But how do you send sms)
Hi, I have enabled: Dynamic Alphanumeric Sender ID. https://zcusa.951200.xyz/en-us/azure/communication-services/quickstarts/sms/enable-alphanumeric-sender-id#enable-dynamic-alphanumeric-sender-id But no number or in this case the CONTOSO is generated…
asked 2024-12-05T08:19:31.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 97%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jimmy Winberg
11
Reputation points
commented 2025-01-14T07:18:18.84+00:00
Jimmy Winberg
11
Reputation points
0 answers
Azure ACS Transfer call and handle scenario for no response
Hello, We have a scenario where the call is transferred to an agent, but the agent does not pick up the call. The call eventually goes to their personal voicemail. We want to redirect the call to ACS voice recording if the agent does not respond/pickup.…
asked 2025-01-09T23:36:30.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nikhil Thakur
0
Reputation points
commented 2025-01-13T09:47:19.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Laxman Reddy Revuri
1,605
Reputation points Microsoft Vendor
1 answer
How to gracefully fail an automatic token refresh
Hi all, I'm using the CallClient from @azure/communication-calling to pick up on and add functionality to incoming Teams calls for users. When creating the teams CallClient, a 'tokenRefresher' can be assigned which periodically calls the method you…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
961 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,477 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
0 answers
Real-time Transcription in ACS Group video calls
have been working on implementing the Azure Communication Services (ACS) real-time transcription feature and followed the steps outlined in the:…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
961 questions
C#
C#
An object-oriented and type-safe programming language that has its roots in the C family of languages and includes support for component-oriented programming.
11,193 questions
asked 2025-01-10T05:09:32.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 64%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Madushika Shiromani
0
Reputation points
edited the question 2025-01-11T11:22:56.57+00:00
Madushika Shiromani
0
Reputation points
1 answer
Using managed identities with Azure Communication Services and Entra ID groups
We are utilizing the Azure Communication Service to send emails from our .Net applications. For this purpose we want to utilize managed identities over key based authentication. However it seems there might be a bug where if we assign the roles to and…
asked 2025-01-10T08:40:18.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Frederik Kirkegaard
0
Reputation points
edited an answer 2025-01-10T20:37:43.2733333+00:00
Grmacjon-MSFT
18,806
Reputation points
1 answer
SMS error codes - delivery report
need some help with Billing. What statuses do we get billed for ? Could you please Highlight the ones we are charged for? 2000 Message Delivered Successfully 4000 Message is rejected due to fraud detection Ensure you aren't exceeding the maximum…
asked 2025-01-06T22:32:56.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 19%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Giuseppe Cilona
0
Reputation points
commented 2025-01-10T09:28:26.0633333+00:00
Laxman Reddy Revuri
1,605
Reputation points Microsoft Vendor
3 answers
what are the requirements to connect to third party sip from azure communication services
use case for us is that we will initiate the call from app via the azure communication sdk implemented in the app and we need to connect to 3rd party sip .I am not sure how to achieve this .what all settings i need to configure in azure communication…
asked 2023-05-25T13:00:54.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 19%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Deepak Sood
5
Reputation points
commented 2025-01-10T05:41:29.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 11%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nitish Kumar
45
Reputation points
1 answer
Integrate Azure Ai service with communication service
I'm not sure whether the communication service and Azure AI services is connected or not . Document that i followed for this issue …
asked 2025-01-08T09:51:45.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 35%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jacqulin
0
Reputation points
commented 2025-01-10T04:03:55.5+00:00
VenkateshDodda-MSFT
23,441
Reputation points Microsoft Employee
asked 2025-01-07T05:27:21.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shiva Prasad Kandukuri
0
Reputation points
commented 2025-01-09T16:57:32.7366667+00:00
Laxman Reddy Revuri
1,605
Reputation points Microsoft Vendor
0 answers
I need help or information on handling calls from CISCO UCCE using azure bot
I am trying to integrate azure bot with CISCO UCCE to handle the calls by voice bot. Need your help in setup and configuration.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 90%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Is Azure Email Communication Services available for Azure for GOV
Is Azure Email Communication Services available for Azure for GOV
asked 2024-06-04T13:04:39.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKZ%3C/text%3E%3C/svg%3E)
KHALED ZEINAB
0
Reputation points
edited a comment 2025-01-08T21:34:21.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 12%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kevin S
0
Reputation points
2 answers
Not able to view phone number post purchasing
Not able to view phone number post purchasing under Azure Communication Services
asked 2025-01-03T11:03:36.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
gaurav raj
0
Reputation points
commented 2025-01-08T15:03:41.23+00:00
Shree Hima Bindu Maganti
1,785
Reputation points Microsoft Vendor
1 answer
Azure communication service private endpoint connection and managed identity authentication
Hi community, we are currently investigating Azure Communication Service to send SMS notifications for our product. I read the documentation and also startet the implementation using the Java SDK but there are two open questions which are not answered…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
0 answers
Azure Communication Services Chat Service Degradation and Slow Response Times
The ACS Chat Service endpoints (create identity, get token, create chat thread, etc.) have historically not been fast. Previously, response times were in the range of 200-600 ms, but recently response times have increased to over 30 seconds, and in some…
asked 2024-12-09T07:43:04.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Andreas Nyhrén
10
Reputation points
commented 2025-01-08T08:31:46.75+00:00
Sławomir Skiba
0
Reputation points
0 answers
Using Get Communications/Calls API and receiving 500 Internal Server error.
I am attempting to retrieve active call or meeting details using the endpoint: https://graph.microsoft.com/v1.0/communications/calls/. However, no values are being returned in the response. Additionally, when using historical Call IDs collected from…
asked 2024-12-10T21:44:13.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 34%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Priyavert Sharma
136
Reputation points
edited a comment 2025-01-08T05:38:25.6766667+00:00
Priyavert Sharma
136
Reputation points
1 answer
Telco Provider Integration for Microsoft Communication Service
Hi I have a question regarding Call Center Automation with Azure Communication Service. With Azure Communication Phone Service is it possible to integrate existing local telco carrier phone number. What is the third-party integration capabilities Azure…
asked 2025-01-01T05:48:30.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 60%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Isuru Akalanka
5
Reputation points
commented 2025-01-08T00:37:33.9866667+00:00
Laxman Reddy Revuri
1,605
Reputation points Microsoft Vendor