What can AI assistant do in the Earnings workspace?

Partner Center AI assistant (preview) can answer your questions about the Earnings workspace. AI assistant can help you with policy questions, frequently asked questions, and reconciliation and data insights.

• Policy: Get answers to any policy question pertaining to Microsoft commerce incentives (MCI), Enterprise, and Service Provider License Agreement Reseller (SPLAR) programs.
• Frequently asked questions: Get answers to the most frequently asked questions on using the Earnings workspace, incentives basics, attribute definitions for the data shown on the Earnings pages, and downloads and any by-design data scenarios.
• Reconciliation and data insights: Get help with basic earnings reconciliation, payment breakdown to understand the claims, customers, and lever associated with a payment ID. AI assistant also helps you understand areas needing attention versus celebration in terms of earning trends. Get flexible earning insights or earnings trends by key attributes from the Earnings API like country/region, enrollment ID, program, engagement, lever, earning type, solution area, product, workload, partner role, partner association, customer, reseller, subscription ID, invoice, agreement number, reason code, payment status, claim ID, and payment ID.

Sample prompts

Here are a few examples of the kinds of prompts you can use in the Earnings workspace. Modify these prompts based on your scenarios, or try other prompts to get different kinds of information.

Policy

• List all engagements offered for solution area Azure in MCI?
• What is the incentive structure of Azure CSP motion incentive?
• Outline the public sector disclosure policy for MCI.
• Compare and contrast SPLAR and Enterprise programs.
• How much will I earn for Microsoft 365 new commerce CSP - indirect reseller?
• What are the incentive rates for Microsoft 365 new commerce CSP - indirect reseller?
• What is the partner eligibility criteria for Microsoft 365 customer add new commerce CSP - indirect reseller?
• What does 'active users' mean for Modern Work and Security Usage Incentive engagement?

Frequently asked questions

• I'm sure we have earnings. When will I be paid?
• What are the different pages that I need to access for various incentive programs being paid on Partner Center?
• Why do the earnings and payments on the totals cards not match?
• I see the payment ID in the Payment Summary section, but when I try to view or download the corresponding earnings, all earning details are blank, or transactional details like customer name or subscription ID are missing.

Earnings

• How much co-op have I earned per engagement since October 2024?
• For each solution area, provide the top earning country or region.
• For each solution area, provide the least earning country or region.
• What is the payment status of the claim [claim ID]?
• Which reseller contributed to most earnings for Azure CSP customer add - Direct Provider since October 2023?
• Which customers have I earned the least for solution area modern work and security in the last three months?
• Provide the engagements where invoice [invoice number] has earnings.
• Provide earnings for subscription [subscription ID].
• List customers with earnings in 'Escheated' payment status.
• Perform a quarterly analysis of earnings for solution area Azure since October 2023.
• Provide the month, program, lever, and reason code for adjustment earning in last three months.
• For [earning ID], provide the program name, engagement, lever, and earning amount.

Examples

Break down your requests for complex asks. A Partner Center AI assistant (preview) session remembers the boundaries set previously (see the following screenshot). Want to reset and ask a different question? Make sure to specify the keywords and boundaries once again.

Related content

• Understand the earnings attributes definitions
• Find out what the different payment statuses mean
• For any feature updates, check Partner Center announcements