Troubleshooting the Help Viewer
Note
This article applies to Visual Studio 2015. If you're looking for the latest Visual Studio documentation, see Visual Studio documentation. We recommend upgrading to the latest version of Visual Studio. Download it here
This topic discusses issues that you might encounter with the Help Viewer.
Audio doesn't work.
The Help Viewer doesn't include an audio player. If you download content that contains audio and nothing happens when you choose Play, install an audio player.
Search doesn't work in Windows Server 2008, Windows Server 2008 with SP1, or Windows Server 2008 R2.
The search and filter features in the Help Viewer require the Windows Search service to be installed and on. By default, this service is off in Windows Server 2008, Windows Server 2008 with Service Pack 1 (SP1), and Windows Server 2008 R2.
To activate Windows Search service
Start Server Manager.
In the left navigation pane, choose Roles.
In the Roles Summary pane, choose Add Role.
Choose the File Services role, and then choose the Next button.
Choose the Windows Search role service.
Additional Resources
You can get more information and provide feedback on the Help Viewer by using the following resources:
To provide feedback, see Microsoft Connect on the Microsoft website or send email to hlpfdbk@microsoft.com.
For more information, see the Developer Documentation and Help System forum and The Help Guy blog.