Win11 Home Edition encountered a credential error when connecting to the printer on the WinServer 2016 host. Please help investigate the issue

Kevin zou 0 Reputation points
2024-10-21T09:45:19.0833333+00:00

3b54c98894aea5dd7fb7a37f5dbc80b

win11家庭版连接winserver2016主机的打印机出现凭证错误,请帮忙看看是什么问题删除凭证后还是一样,点“是”也不行,重复弹出

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Jacen Wang 970 Reputation points Microsoft Vendor
    2024-10-22T15:42:23.09+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    May I know if you had any system updates or upgrades before you encountered this problem? If so, you can try to uninstall the most recently installed update to see if the problem persists.

    Try the following steps to troubleshoot the problem:

    1. Check that both the Windows Server 2016 and the Windows 11 client have the latest printer drivers installed. Here is a reference:

    How to download and install the latest printer drivers - Microsoft Support

    1. Uninstall and reinstall your printer.

    References:

    Fix printer connection and printing problems in Windows - Microsoft Support

    Best regards

    Jacen

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