How to fix ai azure content safety customised cateogries training data failed issue

Paili, Rajesh 0

I have been trying to create AI azure content safety custom categories. And I have uploaded training data, and which seems fine (attaching the training data for your reference) but after 5-6 hours I am getting an following error. I have tried multiple times but no use. Kindly suggest me the solution.Privacy trainin data_positive.txt, Training data uploaded in jsonl format which is the only one is allowing to upload. Capture_2

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kothapally Snigdha 835 Reputation points Microsoft Vendor

2024-11-08T22:33:02.5066667+00:00

Hi Paili, Rajesh

Thanks for Reaching the Microsoft Q&A Forum.

Ensure that your JSONL file is correctly formatted. Each line should be a valid JSON object.

Make sure your JSONL file is within the size limits specified by Azure. If your file is too large, try splitting it into smaller files and uploading them separately.

Make sure that your custom category names and definitions are clear and well-defined.

If you receive an "InternalError" or "ServerBusy" message, this may indicate temporary server issues. In such cases, retry your request after a short period or check the Azure service status for any ongoing outages.

Ensure that your Azure account has the necessary permissions to access the Content Safety resource. You may need to be assigned the "Cognitive Services User" role for proper access.

Thank you!
Paili, Rajesh 0 Reputation points

2024-11-11T09:48:25.0733333+00:00

Hi, Good day, and Thanks for your reply:) I have attached JSONL file for your reference. File seems fine. and the cateogory is also allowing to train the data. but after a few hours, the status is changed to "failed"
Paili, Rajesh 0 Reputation points

2024-11-11T10:05:08.68+00:00

Hi, Good day, and Thanks for your reply:) I have attached JSONL file for your reference. File seems fine. and the cateogory is also allowing to train the data. but after a few hours, the status is changed to "failed"
kothapally Snigdha 835 Reputation points Microsoft Vendor

2024-11-12T15:47:49.64+00:00

Hi Paili, Rajesh

Thank you for your follow-up query. The issue might still be related to the size or structure of the file. While the file seems fine, I suggest trying to break it into smaller chunks and uploading them separately, as large files can sometimes cause processing delays or failures. Additionally, ensure that each training data entry is clearly labeled with the correct categories, as mismatched categories can cause issues during training. If everything looks fine on your end and the issue continues, I recommend reaching out to Azure support for further investigation into potential account or service-specific issues.

Thank you!

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