This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 57.99999999999999%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
We have the Access Point that operates in both indoor and outdoor modes inside the JP regulatory domain.I have laptops with Intel BE200 wireless cards running Ubuntu 24.04 and Windows 11, respectively.When the Access Point regulatory domain is set to indoor mode, we can view the 6GHZ network on both Windows 11 and Ubuntu 24.04 laptops.
However, the Intel BE200 wireless card running Windows 11 (Laptop) with driver version 23.60.1.2 was unable to detect the 6GHZ when the Access Point regulatory domain was set up in outdoor mode.
This doesn't appear like a hardware issue since my another Ubuntu 24.04 (OS) laptop (Intel BE200 wireless card) was able to see the 6GHZ network when the Access point regulatory domain was set up in outdoor mode. It seems like a software issue.
Hi Jing Zhou,
Can we get any update from your side
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Hello,
Thank you for posting in Q&A forum.
From Windows aspect, you can try below steps:
1.Verify regulatory domain setting and ensure that the Access Point is correctly configured.
2.Check access point compatibility that if it supports the 6GHz band.
3.Ensure that wireless drivers are up to date which may mitigate the issue.
4.Meanwhile you can give a test on other devices and check if it works.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best regards，
Jill Zhou
If the Answer is helpful, please click "Accept Answer" and upvote it.
Hi Jing Zhou,
The problem has only occurred with Windows 11 (laptop) and driver version 23.60.1.2, as indicated in the preceding comment, even though the regulatory domain parameters are correctly configured in Access Point.The Intel BE200 wireless card on the Ubuntu 24.04 (OS) laptop could simultaneously see the 6GHZ network when the access point regulatory domain was configured in outdoor mode.
Hi Jing Zhou,
Can we get any update from your side
Hi Jing Zhou,
Can we get any update from your side
I'm so sorry I missed your information.
Thank you for your feedback. According to the information you provided, Windows 11 (laptop) cannot detect the 23GHz network when using the Intel BE200 wireless card and driver version 23.60.1.2, while on Ubuntu 24.04 there is no such issue. This does indicate that there may be an issue with the software or drivers. Here are some further suggestions:
If the problem persists, it is advisable to contact Intel's technical support with detailed hardware and software information so that they can provide more professional assistance.
Hopefully, these suggestions will help you solve your problem. If you have additional questions or need further assistance, please feel free to let me know.
Hi Jing Zhou,
Thanks for your response
The issue which were observing is like when the AP regulatory domain is configured as outdoor domain,during that time only the Windows 11 with driver version 23.60.1.2 was unable to detect the 6GHz network. But the Ubuntu 24.04 (OS) laptop (Intel BE200 wireless card) was able to see the 6GHZ network when the Access point regulatory domain was set up in outdoor mode.Even the issue is not occurred in Windows 11 with driver version 23.60.1.2 was able to detect the 6GHz when the AP regulatory domain is configured as Indoor
Hi Jing Zhou,
We have upgraded our Windows 11 driver from version 23.60.1.2 to the latest release, version 23.90.0.2, provided by Intel for the Windows 11 Wi-Fi package drivers 23.90.0, applicable to Intel® Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6 and Intel® 9000 series Wireless Adapters. It is important to note that in this latest version, Windows 11 with latest driver version 23.90.0.2 was unable to detect the 6GHz network when the regulatory domain is set to outdoor for the Japan country code.
Confirmation has been made that the network settings do not restrict the 6GHz band. The configurations are set to default, ensuring that there are no limitations on the 6GHz band for our laptop.
Hi Jing Zhou,
Can we get any update from your side
Hi Jing Zhou,
Can we get any update from your side
Thanks for your reply
From Windows aspect, you can try below steps:
1.Verify regulatory domain setting and ensure that the Access Point is correctly configured.
2.Check access point compatibility that if it supports the 6GHz band.
3.Ensure that wireless drivers are up to date which may mitigate the issue.
4.Meanwhile you can give a test on other devices and check if it works.
Hi Jing Zhou,
1.Verify regulatory domain setting and ensure that the Access Point is correctly configured.
The regulatory domain settings are properly configured then the ssid was unable to detect by the Windows 11 with an Intel(R) WIFI 7 BE200 card
2.Check access point compatibility that if it supports the 6GHz band.
The Access point supports the 6GHZ band in both Indoor and Outdoor mode.There is no compatibility issue in the Access point side.
3.Ensure that wireless drivers are up to date which may mitigate the issue.
We have upgraded our Windows 11 driver from version 23.60.1.2 to the latest release, version 23.90.0.2, provided by Intel for the Windows 11 Wi-Fi package drivers 23.90.0, applicable to Intel® Wi-Fi 7/Wi-Fi 6E/Wi-Fi 6 and Intel® 9000 series Wireless Adapters. It is important to note that in this latest version, Windows 11 with latest driver version 23.90.0.2 was unable to detect the 6GHz network when the regulatory domain is set to outdoor for the Japan country code.
4.Meanwhile you can give a test on other devices and check if it works.
In my another Ubuntu 24.04 (OS) laptop (Intel BE200 wireless card) was able to see the 6GHZ network when the Access point regulatory domain was set up in outdoor mode.
Note :The problem has only occurred with Windows 11 (laptop) and driver version 23.90.0.2(latest driver version), as indicated in the preceding comment, even though the regulatory domain parameters are correctly configured in Access Point.The Intel BE200 wireless card on the Ubuntu 24.04 (OS) laptop could simultaneously see the 6GHZ network when the access point regulatory domain was configured in outdoor mode.
Hi Jing Zhou,
Can we get any update from your side