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Print driver being changed to Enhanced Point and Print

Andy 20 Reputation points
2024-11-27T21:34:14.5433333+00:00

We are deploying printers through policies from our domain controllers. However, the printer driver on the computers keeps reverting to "Enhanced Point and Print," even after manually updating it to the correct driver on the PC. This behavior is quite frustrating and challenging to manage.

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Accepted answer
  1. Alan Morris 1,326 Reputation points
    2024-12-05T01:24:50.9166667+00:00

    Hi @andy

    The shared printers are using Type 4 drivers, so the expectation is the connections is created using MS Enhanced Point and Print driver.

    Are the drivers published to Windows Update? If they are please set up the GPO "Extend Point and print to search Windows Update".

    There was another post here where someone stated they pre-installed the Type 4 drivers on the client systems but Windows would only use this driver when they set the GPO "Limits print driver installation to Administrators" to Disabled.

    Thanks

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  1. Karlie Weng 18,766 Reputation points Microsoft Vendor
    2024-11-28T06:58:04.8266667+00:00

    Hello,

    You can disable automatic driver updates by setting the following registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Printers\PointAndPrint

    NoWarningNoElevationOnInstall = 0 (DWORD)

    NoWarningNoElevationOnUpdate = 0 (DWORD)

    Meanwhile, you can confirm if there's any error / warning in the eventlog (start -> event viewer)

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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