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I can't edit excel or word documents on my phone anymore

Catherine Gurney 0 Reputation points
2024-12-01T21:59:27.93+00:00

I am no longer able to edit excel or Word documents on my Android phone. I am prompted to login but my username is unrecongized. I can access one drive and one note with no problems.

Excel
Excel
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
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  1. Emi Zhang-MSFT 26,606 Reputation points Microsoft Vendor
    2024-12-02T00:53:26.3+00:00

    Hi,

    I suggest you post this thread to Excel for Android forum:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-msoffice_unknown-mso_OPandr

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    If the response is helpful, please click "Accept Answer" and upvote it.

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