The subscription was deactivated for some reason, i am unaware of. So checked if i have any pending invoices, but none. going back to activate screen, i get following action saying "Settle you past due balance!" Need support in fixing this issue.

Hi @ Isaiyavan , the best option is to open a support request with Azure Support: Create an Azure support request Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free. Source: Azure Support plans (If the reply was helpful please don't forget to upvote and/or accept as answer , thank you) Regards Andreas Baumgarten

unable to reactivate my subscription not able to create new subscription.

Isaiyavan 0

The subscription was deactivated for some reason, i am unaware of.

So checked if i have any pending invoices, but none.

User's image

going back to activate screen, i get following action saying "Settle you past due balance!"

User's image

Need support in fixing this issue.

Pranay Reddy Madireddy 1,310 Reputation points Microsoft Vendor

2024-12-24T21:31:31.57+00:00

Hi Isaiyavan
Just checking in to see if the below answer provided by @Andreas Baumgarten helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Pranay Reddy Madireddy 1,310 Reputation points Microsoft Vendor

2024-12-26T16:42:39.38+00:00

Hi Isaiyavan
We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

1 answer

Andreas Baumgarten 113.4K Reputation points MVP

2024-12-03T07:06:05.3066667+00:00

Hi @Isaiyavan ,

the best option is to open a support request with Azure Support:

Create an Azure support request

Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

Source: Azure Support plans

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten
Please sign in to rate this answer.

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

unable to reactivate my subscription not able to create new subscription.

1 answer

Your answer