Adaptive card issue on MS Teams IOS latest versions

Sujith Dhanpal 20

I have updated teams ios app to the latest version and have been facing this issue since then.

We send an adaptive card as part of a notification, and the user has to take action accordingly. We are embedding some data behind the action button. Now when the action is taken, we update the adaptive card. A strange issue that we noticed is that the data that was embedded behind the action is coming as a new message now. We are not noticing this issue on browser or on android app.
Screenshot_20241213_115820_WhatsApp

Prasad-MSFT 7,521 Reputation points Microsoft Vendor

2024-12-13T09:27:55.8266667+00:00

Sujith Dhanpal Thank you for your message! To assist us in reproducing the issue on our end, could you please provide the adaptive card JSON you are using along with minimal code snippet?

Sujith Dhanpal 20

@Prasad-MSFT This is the payload that we are sending

{
  "type": "message",
  "text": "None",
  "attachments": [
    {
      "contentType": "application/vnd.microsoft.card.adaptive",
      "content": {
        "type": "AdaptiveCard",
        "body": [
          {
            "type": "TextBlock",
            "text": "⏳ Your approval is required",
            "wrap": true,
            "separator": true
          },
          {
            "type": "TextBlock",
            "text": "Requested by",
            "weight": "Lighter",
            "spacing": "Medium"
          },
          {
            "type": "Component",
            "name": "graph.microsoft.com/user",
            "view": "compact",
            "properties": {
              "id": "",
              "displayName": "",
              "userPrincipalName": "XXXXXXXXX"
            }
          },
          {
            "type": "ActionSet",
            "actions": [
              {
                "type": "Action.ShowCard",
                "title": "Approve",
                "style": "default",
                "card": {
                  "type": "AdaptiveCard",
                  "body": [
                    {
                      "type": "Input.Text",
                      "id": "approve_comment",
                      "placeholder": "Add a comment (optional)",
                      "isMultiline": true
                    }
                  ],
                  "actions": [
                    {
                      "type": "Action.Submit",
                      "title": "Confirm",
                      "data": {
                        "request_id": "TREQ-2179",
                        "action_id": "ApproveOrRejectRequest",
                        "is_approved": true
                      }
                    }
                  ],
                  "$schema": "https://adaptivecards.io/schemas/adaptive-card.json"
                }
              },
              {
                "type": "Action.ShowCard",
                "title": "Decline",
                "card": {
                  "type": "AdaptiveCard",
                  "body": [
                    {
                      "type": "Input.Text",
                      "id": "decline_comment",
                      "placeholder": "Add a comment",
                      "isMultiline": true
                    }
                  ],
                  "actions": [
                    {
                      "type": "Action.Submit",
                      "title": "Confirm",
                      "data": {
                        "request_id": "TREQ-2179",
                        "action_id": "ApproveOrRejectRequest",
                        "is_approved": false
                      }
                    }
                  ],
                  "$schema": "https://adaptivecards.io/schemas/adaptive-card.json"
                },
                "style": "default"
              }
            ],
            "spacing": "ExtraLarge"
          }
        ],
        "actions": "None",
        "msteams": "None",
        "version": "1.5"
      }
    }
  ],
  "suggestedActions": "None",
  "close": "None",
  "submit": "None",
  "private_metadata": "None",
  "callback_id": "None",
  "replace_original": false
}

Ketan Sharma 0 Reputation points

2024-12-14T02:15:17.39+00:00

Hello,

We are experiencing the same issue with users on iOS devices using the Teams App (v6.22.0 & 6.22.1).
Mads Quist 0 Reputation points

2024-12-14T08:41:39.63+00:00

We also experience this issue. Only happens on iOS devices.
Prasad-MSFT 7,521 Reputation points Microsoft Vendor

2024-12-17T12:54:53.5533333+00:00

Hi Ketan Sharma, Mads Quist please do share your card JSON used along with iOS version and Teams version, so that we can raise a bug aggregating all the information.

Update:

A bug has been raised for this issue and engineering team is looking into it. Once we hear any update from them, we will notify you in this thread. Thanks!
Glenn Elliott 0 Reputation points

2024-12-20T04:23:04.6533333+00:00

Our Teams app is encountering exactly the same issue just as of very recently. I've only seen it in iOS, not desktop. (I haven't tested Android.)
Glenn Elliott 0 Reputation points

2024-12-20T04:37:34.5766667+00:00

We are experiencing the same issue in Teams iOS just starting today. It's affecting our transactable app in the Teams marketplace, so a big problem for us. Would be great if Microsoft could prioritise a fix ASAP please.
Slobodan 5 Reputation points

2024-12-23T12:45:04.3266667+00:00

We have the same issue. I can send our JSON output if needed, but any card with "Action.Submit" and "data" has this issue for us.

@Prasad-MSFT is there any place where we can track the updates? Multiple clients complained about this issue so far. Thanks!
Christopher Polanish 1 Reputation point

2024-12-27T14:49:53.5433333+00:00

Just wanted to say we're also experience the same issue. Can also send over JSON output if necessary. Only happening on iOS, desktop, web, and Android are fine.

1 answer

Ömer Kurgun 0 Reputation points

2024-12-19T14:23:53.7433333+00:00

Hello,

I encountered the same issue. There's no problem with the Teams desktop app and the Android app, but when I trigger the submit event from the iOS app, the JSON data I provided from the card drops into the message box.
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Adaptive card issue on MS Teams IOS latest versions

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