Fix the azure portal for students

Ratan Thakur 20 Reputation points
2024-12-25T09:50:55.84+00:00

Dear Microsoft Support Team,

I hope this mail finds you well. I am writing on behalf of Starex University to address an issue that our students are experiencing while trying to access Azure Portal services.

Our institution’s official domain is @starexuniversity.co.in, and we have provided students with IDs under this domain for accessing the Azure Portal and utilizing its educational benefits. However, students are unable to access the services, even after following the necessary steps outlined in your documentation.

We kindly request your assistance in resolving this issue at the earliest. If any additional information or verification is required from our end, please let us know, and we will provide it promptly.

Thank you for your support. We look forward to your response.

Ratan Rajput

Azure SQL Database
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Andreas Baumgarten 113.4K Reputation points MVP
    2024-12-25T10:47:50.3+00:00

    Hi @Ratan Thakur ,

    the best option if you get this message is to open a support request with Azure Support:

    Create an Azure support request

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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