When will authenticator apps be available as an MFA option in Entra External ID?

Gregory Burke 0 Reputation points
2024-12-27T15:28:49.84+00:00

I would like to start implementing Microsoft Entra External ID for my organization. The only blocker right now is that when I enable MFA for external users, the only options that the user can setup are Text and Email.

We would like to recommend that our users utilize an authenticator app such as Microsoft Authenticator, but it doesn't seem like that is available yet. Azure AD B2C had this feature, when will this be available in Entra External ID?

Thanks

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. Navya 14,040 Reputation points Microsoft Vendor
    2024-12-27T17:44:06.5033333+00:00

    Hi @Gregory Burke

    Thank you for posting this in Microsoft Q&A.

    Yes, you are correct. Currently, Entra External ID supports two MFA options: SMS and Email.

    I would like to request you to please share your feedback on our feedback channel https://feedback.azure.com/d365community/forum/22920db1-ad25-ec11-b6e6-000d3a4f0789Which would be open for the user community to upvote & comment on. This allows our product teams to effectively prioritize your request against our existing feature backlog and gives insight into the potential impact of implementing the suggested feature.

    As of now, we cannot share any information on the availability of this feature.

    I recommend keeping an eye on the monthly updates at https://zcusa.951200.xyz/en-us/entra/external-id/customers/whats-new-docs for the latest information on external tenants.

    Hope this helps. Do let us know if you any further queries.

    Thanks,

    Navya.


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