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The user account is automatically soft-deleted after the migration of the mailbox to Office 365

Nandan NK 50 Reputation points
2024-12-27T18:46:45.83+00:00

On-premises accounts are synchronized with Office 365. However, after migrating a user mailbox to Office 365, we observed that the corresponding user account is automatically soft-deleted after some time. can someone please help on this?

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Anthony LAVABRE 960 Reputation points
    2024-12-27T22:57:43.34+00:00

    Bonjour,

    Je pense qu’il s’agit de la configuration d’Azure AD Connect. Je vous invite à effectuer des vérifications au niveau des paramètre d’Azure AD Connect.

    Vous pouvez vérifier que l’utilisateur existe bien sur l’AD, que l’utilisateur est bien dans l’OU de synchronisation, que les attributs essentiels soient cohérents entre l’AD et Microsoft Entra.

    Bien à vous,

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