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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
i have install vpn program (hotspot shiled) because there is website i want to open it so i have install vpn to change my ip address to another country but when i did it the ip that i use it to connect to vm it have change
and when i restart the vm the vpn program start with him self and change ip again
i have try something i change the dvice from 16 g ram to 2 g ram and stop vpn before it start and it success
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Something here may help.
https://support.hotspotshield.com/hc/en-us/articles/202627494-Uninstalling-from-Windows
or also submit a request for help here.
https://support.hotspotshield.com/hc/en-us/requests/new
--please don't forget to Accept as answer if the reply is helpful--
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
i cant open vm because the ip after open vm (4 second) the vpn program open and change ip and make me disconnected
You might try a serial connection
https://zcusa.951200.xyz/en-us/azure/virtual-machines/troubleshooting/serial-console-windows
then uninstall the program.
--please don't forget to Accept as answer if the reply is helpful--
--------------------------
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
icant writ at serial connection
May be easier to spin up a new one.
Hi,
Have yo checked the new Public IP of the VM in Azure Portal after it is being disconnected?
Thanks,
Manu
how to check it
You can check it here.
no it didnt change
Then you should still be able to RDP, Also try below using your public IP;
Test-NetConnection -ComputerName "xxx.xxx.xxx.xxx" -InformationLevel "Detailed" -Port 3389
i have try something i change the dvice from 16 g ram to 2 g ram and stop vpn before it start and it success thank for your help
Glad to hear it helps, please don't forget to mark helpful replies as answer.