If you've updated the computer system to the latest version but the problem persists, here are some additional steps you can take to troubleshoot the issue:
Check Event Viewer: Look for any error or warning messages in the Event Viewer that might provide more details about the problem. Go to "Start" and search for "Event Viewer." Look under "Windows Logs" and check both "Application" and "System" for any relevant logs.
Check Device Manager: Ensure that all your hardware devices are recognized and working correctly. Press "Windows + X" and select "Device Manager." Look for any devices with yellow exclamation marks or red X symbols, which could indicate driver issues.
Update Drivers: Even after a system update, some drivers might not have been updated automatically. Visit your computer manufacturer's website and download the latest drivers for your hardware components, such as graphics card, chipset, network adapter, etc.
Check for BIOS Updates: Visit the manufacturer's website and check if there are any BIOS updates available for your computer. Outdated BIOS can cause compatibility issues and other problems.
Run System File Checker: Press "Windows + X" and select "Windows PowerShell (Admin)" or "Command Prompt (Admin)." Then run the "sfc /scannow" command to check and repair system files.
Run Disk Check: Issues with the hard drive can cause various problems. Open Command Prompt or PowerShell as an administrator and run the "chkdsk /f" command to check and repair disk errors. You might need to schedule a disk check on the next system restart.
Check for Malware: Run a full system scan using a reputable antivirus software to check for malware that could be causing the problem.