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I need help renewing my icrosoft 365 developer programe expired subscription

Emmanuel emmanuel.niki 0 Reputation points
2024-07-06T15:34:51.44+00:00

I have recently joined the developer programme, and in the the middle of developing an interactive platform for word, and also looking at improving the team chat. My laptop was stolen and password hacked, I struggled with retrieving my log in details after it took me a long time to secure another computer. Now I get the message that my subscription is expired and all data deleted. I have deleted my profile and tried to rejoin with same credentials just a couple of days ago. Do i need to wait for 60day to get reactivated or the service is no more available for free users, as i read online recently? If that's so, any indication as to when it will be made available again? please see error message attached

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  1. LiweiTian-MSFT 22,120 Reputation points Microsoft Vendor
    2024-07-08T05:30:37.16+00:00

    Hi @Emmanuel emmanuel.niki

    Please note that renewed perpetually every 60-90 days if you're actively using it for development, your subscription never expires; it is automatically extended. You don't need to renew it. However, if you have used your Developer account for a short time or you haven't used your Developer account actively, it can be possible your subscription expires due to inactivity and get deleted. Therefore, if your developer account subscription is expired or deleted due to inactivity for the past 90 days, you may need to set up a new one. You can refer to Microsoft 365 Developer Program FAQ | Microsoft Learn.

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    However, if you join the program through Visual Studio Enterprise or Visual Studio Professional, your subscription will automatically renew until your Visual Studio subscription expires. Therefore, you can directly contact our dedicated Visual Studio Subscription Support - Visual Studio (microsoft.com).

    Based on the notification, to renew your Microsoft Developer Program subscription, you can go to your Microsoft 365 Developer Program dashboard and follow the steps to create a new subscription. Once you have created a new subscription, you will be able to access your data again.

    If you have any issues or questions during the renewal process, we do have separate community channel for your mentioned concern, so, it is recommended to post your concern on this dedicated Developer communities | Microsoft Developer or Office Development - Microsoft Q&A, so that the related support agent from this dedicated community can check your concern and provide you required information accordingly.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  2. Torben Andersen 0 Reputation points
    2024-10-02T18:38:39.37+00:00

    Hi,

    I have the same issue as @Emmanuel emmanuel.niki - I miss my Microsoft 365 developer programme. Is there any contact at Microsoft I can write to, any email address?

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