Share via

Can't access Visio Plan 1 subscription

Pro Artis 0 Reputation points
2024-07-22T13:08:32.09+00:00

Hello,

I received a "Microsoft subscription purchase confirmation" email for a Visio Plan 1 subscription but I'm unable to access the program. When I check my subscriptions when logged into my Microsoft account, Visio Plan 1 is not listed.

Thanks

Visio
Visio
A family of Microsoft products used to create diagrams and vector graphics.
102 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jiajing Hua-MFST 12,405 Reputation points Microsoft Vendor
    2024-07-23T05:50:00.7633333+00:00

    Hi @Pro Artis

    Please note, Visio Plan 1 subscription does not include the desktop app, just Visio for the web.

    To access Visio for the web, do the following.

    • Go to visio.office.com.
    • If prompted, sign in with the correct account that bound to the Visio license.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.