Upgrading to Windows 11 24H2 causes remote desktop connections to Windows 7 machines not to show graphics correctly.

me too, do you solve it?

I "rolled back" to the previous Windows 11 version, which temporarily resolved the problem. However, in this way, I blocked many other good improvement present in the 24H2.

I have the same problem when connected to Windows Server 2008. Please help!!!

Try to download Remote Desktop App from Microsoft Store - it is still working fine.

I also encountered this issue and was confused for a long time, until I finally discovered it was a problem with the new version of the mstsc client in Windows 11 24H2.

Any word from Microsoft on this issue? This causes massive issues for me, who RDPs into older systems, but where I am forced to update.

Unfortunately, the only solution now is to return to the previous version (23H2). You should do that quickly, or it will become unavailable after a while.

We are also affected by this. We've reached out to Microsoft but it doesn't seem they're aware of the issue.

Algum conseguiu ajustar ?

I also encountered a similar problem! When is Microsoft going to solve it? It is impossible to work fully with a remote desktop!!!!

November Cumulative update hasn't fixed this issue

The same happened to me, but when accessing applications that needs Java. Windows Explorer and Browsers runs fine.

I took old RDP 7.1 client files and that's ok !

Аналогичная проблема. Очень жду скорейшего решения!

Same problem here. Thunderbird menus on the remote computer are unusable.

I have recovered mstsc.exe and mstscax.dll from Windows.old ; and both .mui files from subdirectory en-US.

When launched from that location, it fixes the problem, but creates another.

The top menu bar is absent, so that you cannot disconnect from the remote session or reduce it in a window.

Frédéric, from Belgium

Same problem with windows 11 24h2 and a 2008 server with excel 2002. All the buttons are hidden and appear when I move the mouse over them.

Not a very helpful answer?

Same problem with Remote Desktop accessing an older Windows 7 machine after updating to 24H2. At first I thought it was a video card issue, until I noticed that another laptop just updated to 24H2 also had the problem. I will not update my remaining laptop for the time being!

Same problem with our Win11 24h2 update: A lot of artefacts in RDP-windows. Moving mouse creates stripes. It's more than annoying...

I've been looking for the 7.1 download but I haven't been able to find it anywhere.

Hi Frederic,

To fix the menu bar problem

I copied the following files from the 23H2 version, from the Windows.old folder:

C:\Windows\System32\mstsc.exe

C:\Windows\System32\mstscax.dll

C:\Windows\System32\en-US\mstsc.exe.mui

C:\Windows\System32\en-US\mstscax.dll.mui

C:\Windows\SystemResources\mstsc.exe.mun

C:\Windows\SystemResources\mstscax.dll.mun

It worked fine

Hello @marc picart, I already tried that (except that I have put a target location outside c:\windows) and the behaviour is a bit different. The remote desktop comes immediately a full-screen, and the top menu bar is absent.

Hence you cannot put the remote desktop in a window, neither close it in order to disconnect.

I cannot test anymore as I have reverted to 23H2 within the 10-days timeframe.

resolved https://www.facebook.com/share/v/1Jux5xWdSk/
translate THAI to ENG

Is anyone experiencing this issue with Windows 2008R2 or Windows 7 running RDP 8 on their machines (which was an update, not what was released with the OS)? I'm wondering if that changes anything in regards to this issue as I don't think Microsoft will view it as a problem. The OSes of the servers being connected to are past end of of life and running versions of RDP that were not installed to currently supported versions of their PC and server products.

I cleared out the group policy history cache and know it works

I believe I found a workaround, albeit a low quality one. I found this while tinkering with mRemoteNG and was able to do this with the Windows Remote Desktop Client with an .rdp file. When I set the color depth to 256 colors, I did not get the bars across my screen running sqldeveloper. I viewed table contents and ran a sql script without issue. It is an ugly screen, but it is legible. The Windows 11 RDP client does not offer 256 colors as an option but you can save a .rdp file and edit the file in notepad to set it there. The value you want to change is session bits per pixel (session bpp). It normally looks like "session bpp:i:32". It could be 15 or 16 depending on color depth picked when you saved the .rdp intially. Change it to the following: "session bpp:i:8", save the file, and then launch your remote desktop session using that .rdp file.

It is more complicated when you are using an RDM manager program that uses mstsc API.

This has been broken for some months now. I have to access older servers

it impacts hosts running

windows 2008 x86,

windows 2008 r2 X64

from any Windows 11 machine since the second or third windows insider release preview of 24H2

While RDM supports using older versions of the RDP Api supposedly from RDP6.1 to RDP 10.11 it makes no difference so far

FreeRDP API has problems with cutting and pasting the clipboard which is essential

time for a fix please Bill

I work for a medical Facility and The EHR we use connects via Remote desktop connection the program is centered around Windows Server 2008, When I did the update Windows 11, version 24H2 on 1-13-2025 I had logged into my EHR and it is comparable to the picture above, I went into the Microsoft Store and downloaded remote desktop connection and it fixed the graphical issues but now i cant access my printer. The printer is not wired it connects via Wifi. Does anybody know If i can uninstall the most recent update or how to get my printer to pick up through MICROSOFT REMOTE DESKTOP.