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I have a user who has a laptop enrolled in Intune, which we did through auto enrollment. We want to switch this user to the other group that is in the MDM user scope. Will this impact her enrollment if we: Add her to the new group and then remove her from the one used with her device originally?
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@Chloe Hall, Thanks for posting in Q&A.
From your description, I know you want to add an enrolled user to another group in the MDM user scope and want to know if there will be any problem in enrollment. If there is any misunderstanding, feel free to let me know.
Based as I know, if we add a user who is already enrolled to Intune to another group and want to re-enroll it, it won't be a problem but only if you unenroll old device from Intune and remove the previously enrolled device from Microsoft Intune portal and Microsoft Entra portal and add user group to the MDM user scope which you want to auto-enroll. Otherwise, the user will not be able to enroll in Intune.
https://zcusa.951200.xyz/en-us/mem/intune/user-help/unenroll-your-device-from-intune-windows
So, it will not impact the enrollment after switching the user to another user group if you have added the user group to MDM user scope.
Hope it will help.
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Just to clarify, I am not trying to re-enroll them, I want to make sure that switching the user to a new group will not unenroll them
@Chloe Hall, Thanks for confirmation.
Based as I know, once a user is enrolled in Intune, even if you add she/he to new group, his/her device will not unenroll from Intune, but if you want the rest users of this new group to which are not enroll in Intune yet to enroll in Intune, you should make sure the group is in the MDM user scope.
@Chloe Hall, Hope you have a good day!
May I know the above information is helpful? If there is any update, feel free to let me know.
@Chloe Hall, Hope everything going well.
If the answer is helpful, please click "Accept Answer" and kindly upvote it to help others with the same problem as soon as possible.