Logic App-Internal Server Error

Tanvir Anjum 0

I want to clean up email in certain template. I am using Azure open AI model. In logic app the email gets fetched from a mailbox and then pass it on the azure open AI chat completion model that I have. I have created a certain prompt that I have deployed into an web app before it cleans email perfectly when I copy and paste the content of the email. But now that I am putting the prompt an into logic app and trying to clean up the body of the email it keeps throwing internal server error. I have also tried putting an Html to text email to clean any unnecessary character but still it keeps on throwing "internal server error 500"

Any suggestion would be greatly appreciated.

brtrach-MSFT 16,926 Reputation points Microsoft Employee

2024-11-26T03:46:53.72+00:00

@Tanvir Anjum Thank you for reaching out. We are currently reviewing your question and will get back to you shortly.
VenkateshDodda-MSFT 23,141 Reputation points Microsoft Employee

2024-11-26T09:12:01.9966667+00:00

@Tanvir Anjum Thanks for reaching out. Could you please help us more information about this.

Are you using "Perform Chat Completions(Chat Completion)" operation using the Azure OpenAI connector in logic apps and facing this issue? If yes, would suggest you call the respective action Rest API using HTTP action in logic apps. Instead of using the default Azure Open AI connector.
Tanvir Anjum 0 Reputation points

2024-11-26T19:39:33.78+00:00

@VenkateshDodda-MSFT Thats correct. I will give it a go. Thank you.
Tanvir Anjum 0 Reputation points

2024-11-26T19:58:40.41+00:00

This kind of the flow. It fails on the 3rd node Azure open AI chat completion. @VenkateshDodda-MSFT
Tanvir Anjum 0 Reputation points

2024-11-26T19:59:38.3466667+00:00

This kind of the flow. It fails on the 3rd node Azure open AI chat completion. @VenkateshDodda-MSFT
VenkateshDodda-MSFT 23,141 Reputation points Microsoft Employee

2024-11-27T03:55:49.09+00:00

@Tanvir Anjum Thanks for your response and let us know if you are still facing the issue post calling the chat completion actions from HTTP action using their Rest API.
VenkateshDodda-MSFT 23,141 Reputation points Microsoft Employee

2024-12-09T08:15:18.2866667+00:00

@Tanvir Anjum Thanks for your patience on this.

Team is investigating the issue, working on fix to resolve this issue. currently it doesn't have any ETA at this moment.

As a workaround you can call the respective action Rest API using HTTP action in logic apps. Instead of using the default Azure Open AI connector.

Hope this helps, let me know if you have any further questions.

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Logic App-Internal Server Error

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