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I recently redeemed my Microsoft founders hub azure sponsorship but I have a problem activating the sponsorship.On the azure redemption site it's asks to enter credit or debit card information which I usually enter correctly but it keeps saying the information in the fields is not correct.On a different occasion while still trying to add the credit card information,I entered the information correctly but it said the information is incorrect but immediately I got a text message from my bank card issuer that a particular amount had been deducted to pay for the subscription.I proceeded to azure portal to see if my subscription was appearing but unfortunately it wasn't appearing.Please help.Thank you.
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Hello @Anonymous has your issue been resolved yet? Have you been able to activate the sponsorship? I currently face the same issue of activation.
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Hi,
Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. I will remove teams tag from your thread. Thanks for your understanding!
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Hello Joseph Mutati,
Thanks for your question.
Many times this may indicate a problem with your details. Can you try the following steps please:
https://zcusa.951200.xyz/en-us/microsoft-for-startups/benefits/azure-activation-faqs
If the above dont resolve, I will recommend reaching out to support here: https://foundershub.startups.microsoft.com/ (Click the support page at thetop)
You can mark it 'Accept Answer' and 'Upvote' if this helped you
Regards,
Abiola
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Hello Joseph Mutati,
Just checking in to see if you had a chance to see the above response and if it has been helpful.
Thank you.
Hello Joseph Mutati,
Just checking in to see if you had a chance to see the above response and if it has been helpful.
Thank you.