Share via

Guest users do appear as possible mentions in PowerPoint

IniobongNkanga-8038 806 Reputation points
2024-12-19T12:56:37.37+00:00

Hello

Please i need your help on this issue.

I have a PowerPoint document stored in a Team. I add a comment. I expect to be able to mention guest members of the team. Actually when I type @ a dropdown box appears that does not have the names of guest members of the team.

 

I have verified that the users that I expect to appear in the dropdown have access to the document.

User's image

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,569 questions
PowerPoint
PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
320 questions
PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
234 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. JimmyYang-MSFT 55,141 Reputation points Microsoft Vendor
    2024-12-20T07:55:14.18+00:00

    Hi @IniobongNkanga-8038 It sounds like you're trying to mention guest members in comments within a PowerPoint document stored in Microsoft Teams, but their names aren't showing up in the dropdown list when you type "@". This can be due to a few reasons:

    1. Permissions: While guests may have access to the document, they might not have full permissions to be mentioned in comments. Ensure that the permissions are set correctly for guest members.
    2. PowerPoint Online vs. Desktop: The ability to mention users might work differently in PowerPoint Online (through your browser) versus the desktop application. Try using the PowerPoint Online version to see if it makes a difference.
    3. Teams Settings: Check the settings within your Teams environment. Sometimes, certain permissions or features for guest users might be restricted as part of your organization's policy.
    4. Update Applications: Ensure that both your Teams and PowerPoint applications are updated to the latest versions. Sometimes, features are not available in older versions.
    5. Guest Users' Status: Verify that the guest users have accepted their invitations and are fully active within the team. Sometimes, pending invitations or incomplete setups can cause issues.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.