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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Hello,
I'm not connected to my Azure account or Entra Id account. I received the following error message all of the time.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
I have a Company Account that All our Admins are not found in Azure, and have been getting the run Around from Microsoft waiting on a Data Protection engineer to Assist and Fix our Corporate Azure Account, the Account was setup by an Ex-employee, and we are having issue to get this resolved for it is impacting out CEO, Please give Advice to get this Fixed ASAP we have been down for over a Week Have new employees that I cannot setup with Emails, due to I cannot get in to Azure entra
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 30%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Hello @Pillot, Guillaume ,
Thank you for reaching out Microsoft Q&A.
Could you please provide more details, such as any error messages (e.g., AADSTS Error), to help troubleshoot the issue more effectively?
regards,
Goutam Pratti.
this is on all Admin Accounts
This on All Admin User's but we did hear back from someone yesterday on this issue, hope we will hear more today or tomorrow, supposably escalated to another group to resolve this.