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I receive en email saying the following:
Your Microsoft for Startups sponsored Azure account is expected to end on . After this date, your account will convert to pay-as-you-go. Watch this helpful video to learn more about how to estimate Azure costs and successfully navigate your account transition.
Problem is, I can't log in to the account. When I try to log in using the email address this is sent out to, I get a message that Microsoft does not recognises this email. I have no idea what to do. I can't remember signing up support threads/cases just keeps asking me to log in first, which is the problem. I can't. If this is something that transform's to something I need to pay for I sure would like to be able to log in first. Can anybody help me? Anything?
And btw, I cannot create a support request with the account I am logged in with now. It is impossible. I've tried different browsers. It is grayed out. I am trying here: https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview
This is the "Help + support" page. In the right field it says "Support + troubleshooting" and below it says "Tell us about the issue to get solutions and support." No matter what I write her, single letters, words, sentences, the field below "Search options" remains blank/grayed out. Only shows "No matched item found". I've tried all possible combinations. I need to get past this field to create a support ticket but seems impossible. This is beyond frustrating..........