How do I get access to the software I purchased via the Home Use Program?

Aamir Jamil 0 Reputation points
2025-01-14T15:34:31.7833333+00:00

I purchased Office Professional Plus 2016 via the Home Use Program. I want to install the software on a different machine (MAC), however the link to the product key and installation files no longer works. Furthermore, the product is not showing up in my Microsoft account. I have my original order number. How do I get access to the software I purchased?

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,831 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
523 questions
0 comments No comments
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.