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Cannot change the rsolution on my 2nd monitor...

Joseph Demis 16 Reputation points
2021-02-17T21:19:30.673+00:00

The driver is up to date, and both monitors have been properly identified. I can change the resolution on monitor two, and it's set to the recommended resolution of 1680x1050. However, when I choose monitor one, and scroll down to change the display resolution, it's greyed-out and stuck at 800x600. I made display number two my main display, then extended the displays. This did not work. When I duplicate the displays, it applies the 800x600 screen resolution from monitor number one across both monitors, instead of duplicating the resolution of monitor number two across both monitors. I also tried to make monitor number one my main display, then go back and duplicate the displays that way, which also did not work. I know this should be an easy fix, but I need help. Can you help me, please?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Neil Morgenstern 0 Reputation points
    2024-12-26T12:36:02.8566667+00:00

    I had this issue and it was due to the port on my laptop (which is Windows 11). Some of the ports are USB 3 but one of them is only USB 2 (although they all look the same).

    I had to use a USB 3 port to get the higher resolution.

    It's ok because I have a hub that goes 1 port -> 4 ports and they are all USB 3. One wonders then what is the benefit of the USB 2 port at all as all my devices are in that hub.

    In any case, once I used the right port I got a good resolution.

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