Missing driver while Windows 10 installation

Tom Schreiber 111 Reputation points
2021-12-06T19:29:06.627+00:00

Hello,

I want to install Windows again but I do not know how to overcome the error "a media driver is missing". I tried several usb ports, and several usb pen drives. Lastly I even succeded to load the installer from hard disk. Somehow my grub on ubuntu has seen, I unpacked the Windows iso file directly on a partition and lucky recognized it as a Windows recovery option, which allowed me to load and start the installer.

I downloaded every driver from my motherboard (M5A97 r2.0) producer, I could get, and unpacked it. But the windows installer is still showing only folders and no content of the downloaded drivers.

How can I provide the necessary drivers or how can I find them? Any, even the smallest, linux distribution I tried, came with all needed drivers - at least till finished installation.

Or Windows 11 will be easier to install? But I have already purchased a product key and how could I upgrade the key to Windows 11 without having Windows installed?

Best regards, Tom

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Tom Schreiber 111 Reputation points
    2021-12-07T20:05:06.193+00:00

    Hello,

    I could solve it by a detour. It seems Windows 10 does not bring natively disk drivers for my old motherboard but Windows 7 Installation has not even asked for it, since I had not USB device connected.
    After installing Windows 7, I installed every driver for Windows 7 I could get from asus to make sure Windows 10 Installer is not missing anything. From within Windows 7 I could start installation of Windows 10.

    (By the way, I dared to pull the sata-cable to my linux device because I have not wanted Windows to destroy my grub bootloader. Luckily it was very easily like this and no other difficulties.)

    Patrick, I agree with you, that the Windows 10 Installer has indeed needed a media driver / disk controller. But why does it not bring the basic drivers as Linux distributions are doing it.
    Thank you for your help! The hint with the disk controller was helpful and made me try earlier the final solution.


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  1. Anonymous
    2021-12-06T19:44:00.213+00:00

    If you meant the disk controller driver you can load it here.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    155359-image.png

    2 people found this answer helpful.
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  2. Tom Schreiber 111 Reputation points
    2021-12-06T20:29:13.883+00:00

    No, I do not get to the point of selecting the installation device.155431-photo-2021-12-06-21-25-45.jpg

    If I untick the "Hide" option nothing changes. I still can not find any driver, even wrong drivers.

    1 person found this answer helpful.
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  3. Anonymous
    2021-12-06T20:30:55.977+00:00

    This looks like the disk controller driver is needed to continue. Looks like you can chat with them here to find out what exactly to download.
    https://www.asus.com/us/SupportOnly/M5A97_R20/HelpDesk_Download/

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.
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  4. Tom Schreiber 111 Reputation points
    2021-12-06T21:11:58.517+00:00

    I just got to a service guy there. He confirms, that I do not need any additional drivers while installing.

    So I keep trying for now some other iso files. Maybe it would be easier to first install Windows 7 (without license) and then upgrade to Windows 10. But somehow I doubt it would change anything.

    I'll answer in a few days, whether other iso files have worked.

    Patrick, thank you already for your time of reading my issue and trying to help!

    1 person found this answer helpful.
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