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How to fix 0x800705b4 preparing device for mobile management. Ran into a problem with following setup steps.

Abrahams, Amber, (Miss) (s224024515) 0 Reputation points
2023-04-10T08:59:32.61+00:00

Previously experienceed EFI issue, then I reset my laptop to factory default. While setting up for work or school error 0800705b4 came up and now I can't move back to do personal setup instead. Tried to do autopilot diagnostics but nothing works . Please help, I need my laptop for school .

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  1. Sedat SALMAN 14,145 Reputation points MVP
    2023-04-11T11:58:55.31+00:00

    The error code 0x800705b4 indicates a timeout issue if you cannot open the windows here are some options to you

    Enter Safe Mode Boot your computer into Safe Mode to determine if the issue is related to a specific driver or software.

    Perform a System Restore

    • Follow the steps to enter Safe Mode, as mentioned above.
    • Once in Safe Mode, search for "System Restore" in the Start menu and open it.
    • Follow the on-screen instructions to restore your computer to an earlier state when it was working correctly.

    Run Startup Repair

    • Restart your computer and press the appropriate key (usually F12, F10, or F2) to enter the boot menu.
    • Choose the option to boot from the recovery partition or insert a Windows installation media (if available).
    • On the Windows Setup screen, select your language and other preferences, then click "Next."
    • Click on "Repair your computer" in the lower-left corner.
    • In the "Choose an option" screen, select "Troubleshoot" > "Advanced options" > "Startup Repair."
    • Follow the on-screen instructions to complete the Startup Repair process.
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  2. Yigo Zhou (HCL Axon Solution (Shanghai) C) 0 Reputation points Microsoft Vendor
    2025-01-01T10:42:46.7233333+00:00

    I had the same error code and same message in OOBE when setting up my work machine. Not sure if the root cause is same as yours. I fixed the issue by deleting this device from Company Portal and re-install OS then go through OOBE, the "Preparing your device for mobile management" step still took long time but finally pass.

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