Inconsistent Conversation ID Retrieval in Office JS Using getSelectedItemsAsync

Question

When using Office.js to retrieve selected items with Office.context.mailbox.getSelectedItemsAsync, the conversationId value returns a string value "[object Object]". However, accessing the conversationId of the same emails through Office.context.mailbox.item.conversationId works as expected and provides the correct conversation ID. This inconsistency poses challenges in processing selected email threads.

Answer

Check the data returned by getSelectedItemsAsync, Log the conversationId to see its structure. It might be an object, so you may need to dig into its properties

Office.context.mailbox.getSelectedItemsAsync((result) => {
    if (result.status === Office.AsyncResultStatus.Succeeded) {
        result.value.forEach(item => {
            console.log(item.conversationId); // Check what’s actually being returned
        });
    } else {
        console.error(result.error);
    }
});

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Inconsistent Conversation ID Retrieval in Office JS Using getSelectedItemsAsync

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