Phone number verification error on Azure sign up page.

Abu Hurayra 0 Reputation points
2025-01-08T06:01:47.9633333+00:00

My account is linked with Github which is verified for Student plan. When i tried to login it with Microsoft Azure from Student plans, microsoft asking me to enter a phone number to verify when i entered my corrrect number microsoft shows me this.

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Does anyone have any solution for this?

N:B Also tried AI solutions but not working for me.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  2. Ashok Gandhi Kotnana 1,855 Reputation points Microsoft Vendor
    2025-01-13T14:09:48.3966667+00:00

    Hi @Abu Hurayra,

    Welcome to Microsoft Q&A Forum, thank you for posting your query here!

    If you have problems with the phone validation in the Azure Account creation process, please take a look here: Identity verification by phone

    Here is some additional information:

    You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.

    • A Voice-over-IP (VoiP) phone number can't be used for the phone verification process
    • Check that your phone can receive calls or SMS messages from a United States-based telephone number.
    • Double-check the phone number that you enter, including the country code that you select in the drop-down menu.
    • If your phone doesn't receive text messages (SMS), try the Call me option.

    Source: No verification text message or phone call

    Make sure to select the right country code in the drop-down and enter the phone number without the country code.

    One option might be to call Microsoft's Global Support: Global Customer Service phone numbers

    let us know if you have any further queries. I’m happy to assist you further.    User's image

    Please do not forget to "Accept the answer” and upvote it wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.


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