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Request to transfer Azure Sponsorship subscription from personal (Hotmail) account to corporate account

Mihai Dascal 0 Reputation points
2025-01-10T18:10:10.7233333+00:00

Hello Azure Support Team,

I inadvertently set up my Azure Sponsorship subscription under my personal Hotmail account:

  • Personal account (current owner): mdasmendel@hotmail.com

However, I need to transfer this subscription to my corporate account:

  • Corporate account (desired owner): mihai@babymedy.com

I can see the subscription’s consumption when checking usage or billing, but I cannot manage or access the subscription in the Azure Portal. Because of this, I’m unable to perform a “Change Owner” or “Change Directory” myself.

My request:

  • Please help transfer the Azure Sponsorship subscription from mdasmendel@hotmail.com to mihai@babymedy.com so I can manage and use it within my organization’s Azure environment.

Thank you in advance for your assistance. If you need any additional information, please let me know.

Kind regards,Hello Azure Support Team,

I inadvertently set up my Azure Sponsorship subscription under my personal Hotmail account:

  • Personal account (current owner): mdasmendel@hotmail.com

However, I need to transfer this subscription to my corporate account:

  • Corporate account (desired owner): mihai@babymedy.com

I can see the subscription’s consumption when checking usage or billing, but I cannot manage or access the subscription in the Azure Portal. Because of this, I’m unable to perform a “Change Owner” or “Change Directory” myself.

If available, here is my Subscription ID: [Enter subscription ID if you know it]

My request:

  • Please help transfer the Azure Sponsorship subscription from mdasmendel@hotmail.com to mihai@babymedy.com so I can manage and use it within my organization’s Azure environment.

Thank you in advance for your assistance. If you need any additional information, please let me know.

Kind regards,

Mihai Dascal

Azure Startups
Azure Startups
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Q&A Assist
    2025-01-10T18:10:10.7533333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To transfer an Azure Sponsorship subscription from a personal account to a corporate account, you will need to follow the appropriate process for transferring billing ownership. However, it's important to note that Azure sponsorship offers are specific and may have restrictions regarding transfers.

    You will need to ensure that the corporate account (mihai@babymedy.com) is set up correctly and has the necessary permissions. Since you cannot manage or access the subscription in the Azure Portal, you may need to contact Azure support directly for assistance with this transfer.

    Make sure to provide them with the necessary details, including your subscription ID, and clearly state your request for transferring the subscription ownership.

    References:

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  2. Rakesh Gurram 10,990 Reputation points Microsoft Vendor
    2025-01-12T10:03:51.1566667+00:00

    Hi Mihai Dascal,

    Thank you for reaching out to us on the Microsoft Q&A forum.

    To transfer an Azure Sponsorship subscription from a personal account to a corporate account, you will need to follow the appropriate process for transferring billing ownership. However, please note that Azure Sponsorship offers are specific and may have restrictions regarding such transfers.

    It seems that a personal account may have been linked instead of the intended work account. To address this, the credits will need to be migrated to the correct account. Resolving this issue will require the assistance of a billing engineer.

    Could you kindly create a ticket with the billing team, providing the necessary details to facilitate this process? They will assist in ensuring that the credits are properly assigned to the appropriate account.
    For reference: https://zcusa.951200.xyz/en-us/azure/cost-management-billing/manage/billing-subscription-transfer#transfer-billing-ownership-of-an-azure-subscriptionPlease reach out to us if you have any other queries.

    If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.

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