How do I access a file from one note that has a red minus sign

Newell, Marina 0 Reputation points
2025-01-11T22:41:56.7433333+00:00

Screenshot 2025-01-11 at 4.15.25 PM

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Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
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  1. Emi Zhang-MSFT 27,006 Reputation points Microsoft Vendor
    2025-01-13T07:13:31.7633333+00:00

    Hi,

    Did the file is saved in OneDrive?

    How did you open the file? From OneNote or from folder?

    1. Sign in and out: Try signing out of your OneNote account and then signing back in. This can sometimes refresh the connection and resolve syncing problems.
    2. Check OneDrive: If your OneNote files are stored in OneDrive, ensure that OneDrive is running and syncing properly. You can also try accessing the file directly from OneDrive to see if it opens there.
    3. Reset OneNote: Go to Windows Settings > Apps > Apps & Features, find OneNote, select “Advanced Options” and reset it.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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