Entra Group not showing up in Planner

eshman 0 Reputation points
2025-01-12T21:17:50.0666667+00:00

Created an Entra group and assigned members directly. Been waiting hours now for this group to show up on Planner. It shows up as a Teams and Grop under the admin center in the M365 admin center, and I see it as a SharePoint site. I just can't share a Planner with anyone because the group doesn't appear, and I can't link the Planner to this existing group. Need help, please.

Microsoft Intune Grouping
Microsoft Intune Grouping
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Grouping: The arrangement or formation of people or things in a group or groups.
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  1. Crystal-MSFT 50,886 Reputation points Microsoft Vendor
    2025-01-13T01:30:19.1833333+00:00

    @eshman, Thanks for posting in Q&A. For the issue, it seems to be that the Entra group not showing when we share Planner. As Intune support, I am not familiar with it.

    After researching, i find it can be caused by some reasons as below. You can read it as a reference:

    1, It seems the group type needs to be Microsoft 365. Please confirm if we create the group with this type.

    2, Although you've already waited for hours, sometimes it can take up to 24 hours for all services to sync properly.

    However, if the issue still persists, you can submit on Microsoft 365 forum to see if we can get more help.

    https://answers.microsoft.com/en-us/msoffice/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=true&page=1

    Thanks for your understanding.


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