Polls not working inside of Teams GCC High

John Shemanski 0

Good Day, woke up Saturday with a message that states that There was a problem reaching this app. No changes to our configuration, we use polls as hot take quizzes for our DoD customers for courses we provide, now we are without a solution for a course tomorrow. Any ideas on things we can try? I have cleared all of Teams Cache, and have really no where to go as there are no codes or messages other then "There was a problem reaching this app" instead of our polls.

1 answer

LiweiTian-MSFT 22,625 Reputation points Microsoft Vendor

2025-01-14T01:14:57.57+00:00

Hi @John Shemanski

Currently, the ability to add polls to a Teams channel or chat is not available for GCC High or DoD environments. This is by design in Teams.

To get this feature more quickly, you can send a feedback directly to Microsoft Feedback to add it in future updates.

Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.

Thanks for your understanding and support.

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John Shemanski 0 Reputation points

2025-01-14T03:50:59.2466667+00:00

That is a very strange response. I have been using polls in GCCHigh with B2B DoD invited guests for 3 months until Saturday. Seems to me it worked fine not sure why you are saying it’s not a feature. I could previously add them to meetings, chats and team channels …now nothing they don’t work whatsoever. Can MS stop tinkering in production and get any changes set in the box before deploying.

LiweiTian-MSFT 22,625 Reputation points Microsoft Vendor

2025-01-14T06:15:11.7533333+00:00

Hi @John Shemanski

We apologize for the inconvenience. I misunderstood that you were using the Poll feature in MS Form (which is not available in GCC High or DoD environments).

Have you tried to reproduce the issue in the Teams Web client? Do other users in your organization have the same issue? If the issue only occurs in the Teams desktop client, please try updating Teams to the latest version or using the Teams Web client.

To better help you resolve this issue, please contact your administrator to report the issue in the Teams admin center.

John Shemanski 0 Reputation points

2025-01-14T11:57:15.46+00:00

Thanks for clarifying, I have MS support that collected my HAR and Teams Logs yesterday, as I have class starting in 1h 7m and 26s was hoping there was a solution out there I will follow up once they do solve.....on a separate note, I developed an app in powerapps, over the 36h I had until class, it is ready but then discovered the MS paywall that requires buying something else to deploy to authenticated guests to the network. Why the app can't work for authenticated guests like powerbi is a head scratcher. How many gov orgs are developing in powerapps? Is it really a market segment that will be a huge cash cow for ya'll? Seems like a corporate spill over as a former GOV employee most can't spell app let alone develop one. Would have loved a trial option for the powerapps website so that my guests/ students could have used the app today....but nope...anyways a bit salty but surviving.
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Polls not working inside of Teams GCC High

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