Internal Server Error when trying to test a neural model

Tim Crespin 0

When clicking Run Analysis to test a certain custom neural model on a document, "Internal Server Error-- An unexpected error occurred. Clues:- The model appeared to train successfully. - Prior models tested fine. - I added another training sample file (using pdf's) and labeled more data is the only change.

Azar 25,375 Reputation points MVP

2025-01-14T17:32:09.05+00:00

Hi there Tim Crespin

Thanks for using QandA platform

Guess this might be due to issues with the newly added training data. make the PDF is not corrupted and the labels align with the schema. Try test the model with previously working data to isolate the problem. Check training logs for any eerrors and confirm that the correct model version is deployed. If resources or quotas aren’t the issue, try re-training and re-deploying the model.

If nothing helps i suggest you reaching out to Azure Support with detailed logs and data. link below

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview

If this helps kindly accept the answer thanks much.

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Internal Server Error when trying to test a neural model

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