how to fix Excel LTSC 2021 install problem, error code 0-2048(0)

Hicham Salama 5

when I start the installation of excel LTSC 2021 I have an error message that comes out 0-2048 (0)

I deactivated the firewall, I uninstalled all office products, I tested the installation on another machine, it gives the same error

Ted Sbardella 5 Reputation points

2023-04-24T15:08:28.2833333+00:00

Make sure that you are in the folder and re-run the command. c:\temp\office2021\setup /download configuration.xml don't try to just double-click on the setup file without downloading the files.
zmouz 5 Reputation points

2023-12-27T18:49:36.2666667+00:00

If you want to install office, you should disable BitLocker
Hamza 0 Reputation points

2024-11-17T06:36:09.7733333+00:00

RESOLVED ✅. I had the same issue, I followed to many tutorials and keep getting the same error, it turns out I had to run cmd as administrator 🤦‍♂️, YES! simple as that.

4 answers

Psi (Bao) Nguyen 15 Reputation points Microsoft Vendor

2024-10-11T04:53:49.4333333+00:00

I know no one probably check this post anymore but im adding answer out there for anyone that has this issue in the future that found this post.
After the Office folder has been downloaded follow step below instead

Command Prompt as admin > enter "cd C:\ODT" (the command prompt path will change to "C:\ODT" )> then "setup.exe /configure" <your xml filename >.xml (such as "setup.exe /configure InstallofficebusRet64.xml"

Dont ask me why this work. Something changed and the installation steps are outdated.
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3 people found this answer helpful.
MG 0 Reputation points

2024-10-15T19:39:51.9266667+00:00

Thank you so much

Dimas Ahmad Eka Putra 0 Reputation points

2024-10-31T14:23:13.8266667+00:00

Looks like the installer only works if you run the setup.exe /configure <configuration.xml> command inside an elevated command prompt.

Gokulbros 0 Reputation points

2024-11-10T14:56:06.2666667+00:00

Yes tried as u by step by step in cmd finally it shows we are getting things ready but still in that for 3 hours
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Emily Hua-MSFT 27,651 Reputation points

2023-02-14T07:19:56.6333333+00:00
Hi @Hicham Salama

For better analysis, I want to confirm more information.

How did you install Excel LTSC 2021? If you install it via ODT and configuration file (.xml), please make sure the ODT is the newest one, and share us with the .xml file.

Where did you get the installation files when installing this Excel LTSC 2021? Such as from Internet (Microsoft CDN) or local source that you have pre-downloaded.

As you said you uninstalled all products, what Office products are installed on the device before? Please run Microsoft 365 uninstall support tool to have a check.

Any updates, welcome to post back.

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Emily Hua-MSFT 27,651 Reputation points

2023-02-16T07:24:27.1366667+00:00

Hi @Hicham Salama

I am checking this thread, any updates or issues, welcome to share with us.

Hicham Salama 5 Reputation points

2023-02-16T10:17:21.5166667+00:00

I launch the installation via ODT, I retrieve the ODT from Microsoft admin center Billing> your products> software> Excel LTSC 2021 after I download the odt file OfficeDeploymentTool2021MultiLanguage32-bitWinand64-bitWinX22-74224

To uninstall the previous version I used the Microsoft 365 Uninstall Support Tool

Attached is the xml file

Emily Hua-MSFT 27,651 Reputation points

2023-02-17T07:54:20.03+00:00

Hi @Hicham Salama

Thanks for your reply. But I can not find the .xml file.

Could you please copy the .xml file content to Q&A forum? Thx ~

Hicham Salama 5 Reputation points

2023-02-17T09:14:18.0633333+00:00

configuration-Office2021Enterprise.xml

Hicham Salama 5 Reputation points

2023-02-17T09:15:11.67+00:00

 <Configuration> <Add OfficeClientEdition="64" Channel="PerpetualVL2021"> <Product ID="ProPlus2021Volume"> <Language ID="en-us" /> <ExcludeApp ID="Lync" /> </Product> <Product ID="VisioPro2021Volume"> <Language ID="en-us" /> </Product> <Product ID="ProjectPro2021Volume"> <Language ID="en-us" /> </Product> </Add> <Remove All="True" />    </Configuration>

Emily Hua-MSFT 27,651 Reputation points

2023-02-21T08:01:58.91+00:00

Hi @Hicham SALAMA

Thanks for your details.

I have tested your .xml file, and I can install Office LTSC 2021, Visio 2021 and Project 2021 successfully. But you said you installed Excel LTSC 2021, so, I want to confirm which version of Office do you want to install?

I still suggest you download ODT from Microsoft Download Center directly.

Beside, please go to %temp% folder, find the installation log files, which are called like : computer name-date-number.log.
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Reyan YADAV 0 Reputation points

2023-08-21T07:04:10.1933333+00:00

hello microsoft team member

i am getting problem to install microsoft files and i am not getting code

as well as please solve this issue as soon as possiable

thank you

aaryan yadav
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zmouz 5 Reputation points

2023-12-27T18:50:13.62+00:00

If you want to install office, you should disable BitLocker
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