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Not Able to create Azure Redhat OpenShift ( ARO) cluster

Manoj Dhanorkar 0 Reputation points
2023-10-05T06:26:02.1766667+00:00

Azure OpenShift cluster creation failed after almost 45 minutes ( in deployment in progress state) . Error details below . Quota of 60 VMs and Azure Openshift service is enabled.


{
  "code": "DeploymentFailed",
  "message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.",
  "details": [
    {
      "code": "Conflict",
      "message": "{\r\n  \"status\": \"Failed\",\r\n  \"error\": {\r\n    \"code\": \"ResourceDeploymentFailure\",\r\n    \"message\": \"The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.\",\r\n    \"details\": [\r\n      {\r\n        \"code\": \"InternalServerError\",\r\n        \"message\": \"Internal server error.\"\r\n      }\r\n    ]\r\n  }\r\n}"
    }
  ]
}
Azure Red Hat OpenShift
Azure Red Hat OpenShift
An Azure service that provides a flexible, self-service deployment of fully managed OpenShift clusters.
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  1. Manoj Dhanorkar 0 Reputation points
    2023-10-05T07:03:03.6833333+00:00

    Even though the Azure Redhat OCP url is accessible( but not able to login as could not get password) , we could not get admin password as provisioning is in failed state. 

    manoj [ ~ ]$ 
az aro list-credentials \
  --name arocluster1 \
  --resource-group OpenShift_POC
(RequestNotAllowed) Request is not allowed in provisioningState 'Failed'.
Code: RequestNotAllowed
Message: Request is not allowed in provisioningState 'Failed'.
    0 comments
  2. Olga Os - MSFT 5,921 Reputation points Microsoft Employee
    2023-10-06T19:03:54.6333333+00:00

    Hello Manoj Dhanorkar,

    Welcome to the MS Q&A Forum.

    Do you deploy Azure Redhat OpenShift (ARO) cluster forcefully to one single zone?

    If not, it could be related what Redhat OpenShift (ARO) requires 3 zones by default and your subscription is not whitelisted to do it on specific SKU family.

    I'd confirm it first.

    Sincerely,

    Olga Os.

  3. Naveen Battala 0 Reputation points
    2023-10-14T12:59:40.1033333+00:00

    Disabling 'encryptionAtHost' property for both master and worker profiles in bicep resolved the issue for me.

  4. Manoj Dhanorkar 0 Reputation points
    2023-10-15T12:52:59.6133333+00:00

    It worked for me when I tried creating the cluster with az aro cli command. Some how it did not work via Azure portal.

    0 comments
  5. Anwar Williams 0 Reputation points
    2023-11-17T09:15:41.74+00:00

    Goodday

    Thank You for your comments, they are much appreciated.

    So the error only happens when i deploy to the southafricanorth region.

    Subsequently deploying to eastus yesterday worked first time.

    I will give each of your suggestions a try again in the southafricanorth region and update.

    Regards

    Anwar

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