Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
941 questions
How to connect PSTN inbound call
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Soundhar M
50
Reputation points
How to link an incoming call from a PSTN customer to a VoIP user (Agent).As an illustration In my scenario, a customer calls our local PSTN number. I record the incoming call event on my webhook (.NET), play an IVR, and get the customer's input. Next, I want to connect this call to our WebApp Agent via VoIP over PSTN. How can I use Azure Communication Service to accomplish this?
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