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Can't access Visio Plan 1 subscription

Pro Artis 0 Reputation points
2024-07-22T13:08:32.09+00:00

Hello,

I received a "Microsoft subscription purchase confirmation" email for a Visio Plan 1 subscription but I'm unable to access the program. When I check my subscriptions when logged into my Microsoft account, Visio Plan 1 is not listed.

Thanks

Visio
Visio
A family of Microsoft products used to create diagrams and vector graphics.
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  1. Jiajing Hua-MFST 12,400 Reputation points Microsoft Vendor
    2024-07-23T05:50:00.7633333+00:00

    Hi @Pro Artis

    Please note, Visio Plan 1 subscription does not include the desktop app, just Visio for the web.

    To access Visio for the web, do the following.

    • Go to visio.office.com.
    • If prompted, sign in with the correct account that bound to the Visio license.

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