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MS Authenticator on iPhone transfer accounts from Personal to Company owned

TonK 0 Reputation points
2024-10-03T22:31:45.42+00:00

I have a Personal owned iPhone with MS Authenticator installed on it and (business) accounts configured for MFA in it. This device has an appleID (Gmail). I now also have an company owned iPhone wich does not and can not have an appleID. Due to the fact this is a restriction in iOS policy in Intune. But also has MS Authenticator installed. How do I transfer my MSA accounts from Personal to Business iPhone knowing I can not use iCloud backup (because the company phone has no AppleID)?

Greetings

Ton Kuiper

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,057 questions
Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
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  1. K-Mohammed 235 Reputation points Microsoft Employee
    2024-10-28T09:29:25.5666667+00:00

    Hi Ton,

    Thanks for posting your question!

    MS Authenticator accounts can be backed up via iCloud on iOS devices and through the Cloud Backup option on Android devices. If your corporate device doesn’t have iCloud enabled, you won’t be able to transfer the accounts from your personal to your corporate device.

    As a workaround, you can add your account on the corporate device through aka.ms/mysecurityinfo and then remove the account from your personal device. For additional details, please refer to https://support.microsoft.com/en-us/account-billing/back-up-account-credentials-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40 and https://support.microsoft.com/en-us/account-billing/restore-account-credentials-from-microsoft-authenticator-ce53096e-1e1c-4840-9e32-1618bc33cd43

    If you find the answer helpful, please Accept the answer to help anyone in the community who might have a similar question to quickly find the solution.

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