Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,131 questions
APIM Instance Stuck "Transitioning"
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
Wade G
0
Reputation points
We have an Azure API Management instance (Developer Tier) in Azure.
This instance seems to be stuck in a "transitioning" state, and we are unable to do anything to this resource, including delete it.
When we attempt to deploy our infrastructure as Bicep (Which shouldn't really require any updates to APIM). We get the following error :
"code":"ServiceLocked"
"message":"The API Service apims-localdev-***-aue is transitioning at this time. Please try the request again later."
When as a last resort, we try and delete the APIM instance, we get an error in the portal :
It's been hours now and we can't do anything with the resource.
Via googling, the only person with a similar problem also asked here : https://zcusa.951200.xyz/en-us/answers/questions/2085540/api-management-instance-stuck-in-transitioning-mod and was also only a few days ago which makes me think this might be a recent update causing these issues.
It also looks like the only resolution was for Microsoft to "Unlock" the resource, but I'm hoping there is something else we can do to move forward.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 59%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JananiRamesh-MSFT 27,256 Reputation points2024-10-08T08:50:52.7333333+00:00 @Wade G Thanks for reaching out. Can you please refer to my private comment and share the details to assist you further
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JananiRamesh-MSFT 27,256 Reputation points
2024-10-14T05:00:12.68+00:00 @Wade G If the service is undergoing a service level operation, we lock the service, and any other similar service level operation initiated by the customer while the previous one is running will result in a 409 response code with an exception.
{"error":{"code":"ServiceLocked","message":"The API Service pk-apimgmt-echt is transitioning at this time. Please try the request again later.","details":null,"innerError":null}}
This occurs because the previous operation was still in progress. Could you please retry and confirm if you were able to purge the service successfully now?
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