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My MySQL single server was migrated to Flexible Server this morning. It has been more than 12 hours and I cannot see the new instance in the azure portal or the azure cli. My application is not able to connect to the new server. In the console I get a "Resource not found" message. I see nothing listed by the CLI.
Attempting to connect to the server (with what I think is the right hostname) gives:
SQLSTATE[HY000] [9030] This MySQL server is currently stopped. Start the server to establish connectivity.
The message in Portal:
The resource was not found, it may have been deleted. If this was launched from a pinned tile on the dashboard, it should be removed.
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@Alex Rothberg
Just checking in to see if the below answer helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
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This likely requires a backend ARM sync operation. You may need to open a support case and request them to perform the sync operation. Feel free to share the case ID. If you don’t have a support plan, please let us know.
Thank You!
We do not have a support plan.
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We have the exact same challenge and have created a case with Microsoft and they reject it because we do not have a support plan.
Microsft did the upgrade/migrate from MySQL single server to Flexible Server and now the MySQL single server is stopped and the new MySQL Flexible Server is not available
Support was able to pretty quickly fix my issue after I upgraded to a support plan.
Hi Alex Rothberg
Glad that your query got resolved. Can you please share the solution here on the forum so that it can be helpful to others?
Thanks
I told them it needed a "ARM sync operation" and they said something about cache being out of date and they refreshed cache and then the server appeared in the portal. I think this is a known issue on their side.
@Alex Rothberg
Thank you for the question and for using Microsoft Q&A platform.
I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .
Ask: MySQL single server got migrated to Flexible Server and the new instance cannot be seen in the azure portal or the azure cli. The application is not able to connect to the new server. Receiving an error "Resource not found" message.
Solution: Cache was outdated and refreshing the cache resolved the issue.
If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.
If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.
Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.
I managed to create a severity A case at Microsoft and on Sunday evening and we got an Indian support engineer on the case, he started by explaining that there was nothing wrong, that the server was running fine and that it was only cosmetic that it was not visible in the portal. Of course, we could not accept that since we could not connect to the new mysql flexible server, we had no public access enabled on the old mysql single server.
From 18:00 to 24:00 he kept saying that his team was working on automated ARM cache and he kept saying just wait it will work soon. At 24:00 6 hours later I was informed that their shift was over and the case will be passed on.
At 04 am we got a new support enginner on the case. The new support Enginner said that an ARM refresh neded to be run, which will take 40-50 min and approx 1 hour later our mysql flexible server was visible and we could connect to it.
It´s a bug in the automated migration from Microsoft and the only way to solve it is to create a case so Microsoft can run the "arm refresh casche" or something like that.