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Office Professional 16 does not work with Office 365.

JOAN EHRNSTEIN 0 Reputation points
2024-10-12T21:26:13.8033333+00:00

When I try to print something from Outlook, the program stops responding every time.

When trying to cut and paste from Outlook to Word I get "waiting to connect to server, press esc." Can't print, can't paste and it is costing $$.

I WANT MY OLD OFFICE PROGRAM WITHOUT 365! No matter how many repairs I run, the damn Office 365 does not work!

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  1. Joan Hua-MSFT 2,250 Reputation points Microsoft Vendor
    2024-10-14T02:32:19.47+00:00

    Hi @JOAN EHRNSTEIN

    Welcome to our forum!

    Here are some suggestions you may refer to:

    • Printing Issue in Outlook

    It seems like the printing issue might be related to a corrupted or missing Outlprnt file. This file stores your print settings in Outlook. Here's how you can fix it:

    1. Close Outlook.
    2. Open File Explorer and navigate to %userprofile%\AppData\Roaming\Microsoft\Outlook.
    3. Find the Outlprnt file and rename it to Outlprnt.old.
    4. Restart Outlook and try printing again.

    More: Can't print from outlook - Microsoft Community 

    • Cut and Paste Issue in Outlook

    For the cut and paste issue, it might be related to clipboard settings or temporary glitches. Here are a few steps you can try:

    1. Restart Outlook: Sometimes, simply restarting Outlook can resolve temporary glitches.
    2. Check Clipboard Settings: Go to the Message tab in Outlook, select Paste, and then Set Default Paste. Ensure that the settings are configured correctly.User's image
    3. Disable Add-ins: Sometimes, add-ins can interfere with clipboard operations. Try disabling all add-ins and see if the issue persists.
    • Reverting to an Older Version of Office

    If you prefer to use an older version of Office, you can uninstall Office 365 and install the version you prefer. However, keep in mind that older versions might not have the latest features and security updates.

    More information: Outlook Not Printing Emails | Solved in 7 Ways (multcloud.com) 

    (Note: Microsoft provides third-party contact information to help you find additional information about this topic. This contact information may change without notice. Microsoft does not guarantee the accuracy of third-party contact information.)

    Hope it helps! 

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our [documentation] to enable e-mail notifications if you want to receive the related email notification for this thread. 

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