Custom connector keeps showing me a blank screen on edit-mode.

Koen G 30

Our custom connector doesn't allow us to edit from time to time. It keeps showing a blank screen, sometimes other users are able to edit but after a while it stays blank for them too. And since there is no option to contact MS Azure support about this bug, i have to post it here. Does anyone know what this issue is related to?
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The error in devtools
azure-custom-connector-error

LeelaRajeshSayana-MSFT 16,281 Reputation points

2024-10-22T14:07:57.7266667+00:00

Hi @Koen G I understand that this situation may have caused some inconvenience, and I want to express my gratitude for your efforts and patience in handling it. There is an ongoing issue with editing custom connectors in the Azure portal which is preventing you from making the edits. Product group team is actively working on it. We will update you as soon as the issue is resolved.
GAERTNER Lukas 40 Reputation points

2024-10-23T07:59:28.13+00:00

The same here. This already for almost a week delays my project, business is waiting for finalization. What date can I tell them when the bug will be solved?
Koen G 30 Reputation points

2024-10-23T08:33:02.1333333+00:00

@GAERTNER Lukas We've used an HTTP action instead of the custom connector for the time being.
GAERTNER Lukas 40 Reputation points

2024-10-23T08:35:48.78+00:00

@Koen G thank you, that is impossible because of security unfortunately
Fabián Avilés 35 Reputation points

2024-10-23T13:48:03.3433333+00:00

Same situation here, any ETA for the fix?
Stephen Meadows 5 Reputation points

2024-10-25T17:10:06.08+00:00

I am getting the same issue. What can I tell my clients regarding a timeframe for a resolution?
Stephen Meadows 5 Reputation points

2024-10-29T14:14:40.43+00:00

I confirmed on Oct 26th that this functionality was working in the Canada Central region.
GAERTNER Lukas 40 Reputation points

2024-10-30T07:52:47.62+00:00

Hi, does anybody else have the behavior that in the code of the API call in the custom connectors since the fix "[" is automatically replaced by "~2"?
Now I had to rebuild them.

Accepted answer

LeelaRajeshSayana-MSFT 16,281 Reputation points

2024-10-28T12:43:12.4+00:00

Hi @Koen G Thank you for your patience in handling this issue and I apologize for the inconvenience. A fix for this issue has been deployed in all the impacted regions. You should be able to make the changes on the portal for the custom connector. I appreciate it if you verify this from your end and let us know if you still experience this issue.

If the response helped, please do click Accept Answer and Yes for the answer provided. Doing so would help other community members with similar issue identify the solution. I highly appreciate your contribution to the community.
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1 person found this answer helpful.
Koen G 30 Reputation points

2024-10-30T07:46:15.5933333+00:00

Hi @LeelaRajeshSayana-MSFT ,

The problem seems to be solved. I will test it some more but for now it looks like its working again.

Thanks Team Microsoft!
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White Horse 0 Reputation points

2024-11-17T15:27:00.78+00:00

I still have this issue and seeing blank page when trying for custom connector
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Custom connector keeps showing me a blank screen on edit-mode.

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